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“ILS provides a good service; it has really helped me a lot I only hope people get help like me. I only wish people didn’t have to go through a crisis situation before you get the help. I wish ILS was like in Yellow Pages and then people could get this help before things get really bad”

“ILS have been really helpful with helping and get back on my feet. They are very patient and care a lot about me and my children. ILS has always managed to find a way round things which has proven difficult”

“I couldn’t have got through the last year without help and support from everybody at ILS. To go from a mess into employment was a lot easier with advice and support I didn‘t have in my social life. Thank you”

“I felt the support from ILS helped me a lot and don’t know where I would be without the help. Strongly recommended”

“ILS has been a great support and help these past weeks. They give great advice and we can have a laugh and it cheers me up”

“I think ILS has been a great help I’ve had a lot of great support from the service. Have no negative comments”

“I think ILS were very professional and forthcoming in everything they said they would do, and they achieved this. I am now settled into my accommodation and feel secure, my power supplier has helped me due to ILS phoning them and asking them to send me a new key which I got and to make sure there were no debt left from previous tenants. ILS also helped me secure my starter pack and also a hoover and a washing machine. I couldn’t have done all this without them, they were very helpful and done everything for me”

“I was very stressed out after the break-up of my old relationship and having to move to keep myself and my children safe. ILS helped me to make my Community Care Grant application, organize my removal truck and so many other things too. Could not of done this coming move without so much help”

“My support has been a great help and support over these past weeks she is a real star. She has been a great listener and been helping me sort things out that I need help with as I’m in the process of moving into my own place as well as helping me with other stuff too. Since having my support from ILS worker things have been better for me and the support I’m receiving has been helping me so much and I know it will more, once I have moved into my new place”

“I have moved from actively surviving to actively thriving due to the support from ILS”

“Me and my daughter are extremely grateful for everything you have done. I could cry. Thanks very much”.

“I had the most amazing support from my support worker. Thank you for all the help”

“ILS staff have helped me out with my house, Doctors, Job Centre and remembering appointments. The service you provide is excellent and helpful”

“ILS have helped me understand and enjoy my life better. Xxx had my full trust and was on my side always. Normally people are against me and I don’t trust them.”

“Staff are very knowledgeable and competent and very helpful. I would have struggled without the support”

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